Privacy Policy

We have adopted this Privacy Policy, which determines how we process the information collected by repaya.io and also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the repaya.io website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect

When you visit the repaya website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the installed cookies. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and how you interact with it. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to username, password, and payment information) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

Your rights

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security

We secure the information you provide on computer servers in a controlled and secure environment protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody.

Third-party Services

Our website includes the following integrations with third-party services and providers. We try to keep these integrations minimal and for the sole purpose of maintaining service availability and ensuring the best performance and user experience.

Sentry

We use sentry.io for performance monitoring and error tracking on our website. It helps us identify errors related to our server-side and client-side code, as well as the slow response times of our servers.

Posthog

We use posthog.com for product analytics, testing, and configuration of the site and its user interface.

The data we send to sentry.io and posthog.com might include IP addresses, device types, browser information, and OS versions of our users. We also send addresses of the web pages our users visited on our website to these third parties to provide a better user experience and identify the location of potential errors on the site.

Google Analytics

We use Google Analytics on our website to understand how our site is being used and to improve the user experience. Google Analytics collects anonymous data about our website's traffic, such as the number of visitors, the pages they visit, and the time spent on the site.

Please be assured that we have explicitly disabled user tracking within Google Analytics. We only use this service for the purpose of optimizing our site's search engine optimization (SEO) and do not use it to collect or track personally identifiable information.

No one from our team has access to your data in the third parties listed above except for our website administrators.

We may disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to team@repaya.io.

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